Tolerance zones in perceived service quality

Tolerance zones in perceived service quality

datePublished

• 1994

description

• kuvitettu

identifier

• propertyID: FI-FENNI value: 398965
• propertyID: FI-MELINDA value: 003996713
• propertyID: skl value: fx398965

isbn

• 9515554403

isPartOf

• Ekonomi och samhälle : skrifter utgivna vid Svenska handelshögskolan. nr 137
• Fennica

name

• Tolerance zones in perceived service quality

numberOfPages

• ix, 241, [2] sivua

P60048

• <http://rdaregistry.info/termList/RDACarrierType/1049>

P60050

• <http://rdaregistry.info/termList/RDAMediaType/1007>

publication

• location: Helsingfors organizer: Svenska handelshögskolan

publisher

• Svenska handelshögskolan