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Estimating zones of tolerance in perceived service quality and perceived service value
URI:
http://urn.fi/URN:NBN:fi:bib:me:W00259453600
about
asiakaspalvelu
asiakastyytyväisyys
asiakkaat
laatu
tyytyväisyys
author
Liljander, Veronica
contributor
Strandvik, Tore
inLanguage
en
isPartOf
Fennica
name
Estimating zones of tolerance in perceived service quality and perceived service value
P60049
<http://rdaregistry.info/termList/RDAContentType/1020>
Instances
1992 : Svenska handelshögskolan
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Estimating zones of tolerance in perceived service quality and perceived service value
URI:
http://urn.fi/URN:NBN:fi:bib:me:I00259453600
datePublished
1992
description
kuvitettu
identifier
propertyID:
FI-FENNI
value:
296095
propertyID:
FI-MELINDA
value:
002594536
propertyID:
skl
value:
fx296095
isbn
9515553830
isPartOf
Fennica
Meddelanden från Svenska handelshögskolan
name
Estimating zones of tolerance in perceived service quality and perceived service value
numberOfPages
29, [2] s.
P60048
<http://rdaregistry.info/termList/RDACarrierType/1049>
P60050
<http://rdaregistry.info/termList/RDAMediaType/1007>
publication
location:
Helsingfors
organizer:
Svenska handelshögskolan
publisher
Svenska handelshögskolan
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