An overview of emotion theory : incorporating the concept of emotion into service quality research

URI: http://urn.fi/URN:NBN:fi:bib:me:W00089157300
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  • An overview of emotion theory : incorporating the concept of emotion into service quality research
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An overview of emotion theory : incorporating the concept of emotion into service quality research

URI: http://urn.fi/URN:NBN:fi:bib:me:I00089157300
datePublished
  • 1998
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  • kuvitettu
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  • propertyID: FI-FENNI value: 607945
  • propertyID: FI-MELINDA value: 000891573
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  • 9515555582
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  • An overview of emotion theory : incorporating the concept of emotion into service quality research
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  • 34, [2] s.
P60048
P60050
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  • location: Helsingfors organizer: Svenska handelshögskolan
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