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Quality and customer satisfaction perspective in organisations by gap and total quality improvement methods
URI:
http://urn.fi/URN:NBN:fi:bib:me:W00588812600
about
asiakastyytyväisyys
laatu
liiketoimintaympäristö
organisaatiot
toimintaympäristö
author
Manu, Marko
inLanguage
en
isPartOf
Fennica
name
Quality and customer satisfaction perspective in organisations by gap and total quality improvement methods
P60049
<http://rdaregistry.info/termList/RDAContentType/1020>
Instances
-, e-book
2011 : Vaasan korkeakoulu
Quality and customer satisfaction perspective in organisations by gap and total quality improvement methods
URI:
http://urn.fi/URN:NBN:fi:bib:me:I00588812601
bookFormat
<http://schema.org/EBook>
isPartOf
Fennica
Hämeen ammattikorkeakoulun julkaisuja. C
name
Quality and customer satisfaction perspective in organisations by gap and total quality improvement methods
url
<http://urn.fi/URN:ISBN:978-952-476-337-0>
View this in Finna
Quality and customer satisfaction perspective in organisations by gap and total quality improvement methods
URI:
http://urn.fi/URN:NBN:fi:bib:me:I00588812600
datePublished
2011
description
kuvitettu
identifier
propertyID:
FI-FENNI
value:
963431
propertyID:
FI-MELINDA
value:
005888126
propertyID:
skl
value:
fx963431
isbn
9789524763370
isPartOf
Fennica
Hämeen ammattikorkeakoulun julkaisuja. C
name
Quality and customer satisfaction perspective in organisations by gap and total quality improvement methods
numberOfPages
XII, 191 s.
P60048
<http://rdaregistry.info/termList/RDACarrierType/1049>
P60050
<http://rdaregistry.info/termList/RDAMediaType/1007>
publication
location:
Vaasa
organizer:
Vaasan korkeakoulu Vaasan yliopisto
publisher
Vaasan korkeakoulu
Vaasan yliopisto
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