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Customer relationship management : creating competitive advantage through win-win relationship strategies
URI:
http://urn.fi/URN:NBN:fi:bib:me:W00479892100
about
asiakassuhde
asiakkuudenhallinta
author
Storbacka, Kaj
contributor
Lehtinen, Jarmo R
inLanguage
en
isPartOf
Fennica
name
Customer relationship management
Customer relationship management : creating competitive advantage through win-win relationship strategies
P60049
<http://rdaregistry.info/termList/RDAContentType/1020>
workTranslation
Řízení vztahů se zákazníky : Customer relationship management
Instances
2001 : McGraw-Hill
View this in Finna
Customer relationship management : creating competitive advantage through win-win relationship strategies
URI:
http://urn.fi/URN:NBN:fi:bib:me:I00479892100
datePublished
2001
description
kuvitettu
identifier
propertyID:
FI-FENNI
value:
732843
propertyID:
FI-MELINDA
value:
004798921
propertyID:
skl
value:
fx732843
isbn
0071188614
isPartOf
Fennica
name
Customer relationship management : creating competitive advantage through win-win relationship strategies
numberOfPages
x, 160 s.
P60048
<http://rdaregistry.info/termList/RDACarrierType/1049>
P60050
<http://rdaregistry.info/termList/RDAMediaType/1007>
publication
location:
Singapore
organizer:
McGraw-Hill
publisher
McGraw-Hill
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