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Service productivity : toward a conceptualisation of the transformation of inputs into customer value in services
URI:
http://urn.fi/URN:NBN:fi:bib:me:W00489325400
about
laatu
palvelut
tuottavuus
author
Grönroos, Christian
contributor
Ojasalo, Katri
inLanguage
en
isPartOf
Fennica
name
Service productivity : toward a conceptualisation of the transformation of inputs into customer value in services
P60049
<http://rdaregistry.info/termList/RDAContentType/1020>
Instances
-, e-book
2000 : Svenska handelshögskolan
Service productivity : toward a conceptualisation of the transformation of inputs into customer value in services
URI:
http://urn.fi/URN:NBN:fi:bib:me:I00489325401
bookFormat
<http://schema.org/EBook>
isPartOf
Fennica
Working papers / Swedish School of Economics and Business Administration
name
Service productivity : toward a conceptualisation of the transformation of inputs into customer value in services
url
<http://urn.fi/URN:ISBN:951-555-632-5>
View this in Finna
Service productivity : toward a conceptualisation of the transformation of inputs into customer value in services
URI:
http://urn.fi/URN:NBN:fi:bib:me:I00489325400
datePublished
2000
description
kuvitettu
identifier
propertyID:
FI-FENNI
value:
671755
propertyID:
FI-MELINDA
value:
004893254
propertyID:
skl
value:
fx671755
isbn
9515556325
isPartOf
Fennica
Working papers / Swedish School of Economics and Business Administration
name
Service productivity : toward a conceptualisation of the transformation of inputs into customer value in services
numberOfPages
21, [3] s.
P60048
<http://rdaregistry.info/termList/RDACarrierType/1049>
P60050
<http://rdaregistry.info/termList/RDAMediaType/1007>
publication
location:
Helsingfors
organizer:
Svenska handelshögskolan
publisher
Svenska handelshögskolan
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