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Towards a multilevel service process chart : empirical findings from a pharmaceutical service
URI:
http://urn.fi/URN:NBN:fi:bib:me:W00272159000
about
analyysi
apteekit
asiakaspalvelu
laatu
palvelut
author
Ekholm, Viveka
contributor
Wrange, Kim
inLanguage
en
isPartOf
Fennica
name
Towards a multilevel service process chart : empirical findings from a pharmaceutical service
P60049
<http://rdaregistry.info/termList/RDAContentType/1020>
Instances
1996 : Swedish School of Economics and Business
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Towards a multilevel service process chart : empirical findings from a pharmaceutical service
URI:
http://urn.fi/URN:NBN:fi:bib:me:I00272159000
datePublished
1996
description
kuvitettu
identifier
propertyID:
FI-FENNI
value:
518974
propertyID:
FI-MELINDA
value:
002721590
propertyID:
skl
value:
fx518974
isbn
9515554950
isPartOf
Fennica
Meddelanden från Svenska handelshögskolan
name
Towards a multilevel service process chart : empirical findings from a pharmaceutical service
numberOfPages
23, [2] s.
P60048
<http://rdaregistry.info/termList/RDACarrierType/1049>
P60050
<http://rdaregistry.info/termList/RDAMediaType/1007>
publication
location:
Helsinki
organizer:
Swedish School of Economics and Business
publisher
Swedish School of Economics and Business
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