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Search works, persons, organizations and subjects:
Ohtonen, Janne
URI:
http://urn.fi/URN:NBN:fi:au:pn:000162811
name
Ohtonen, Janne
Authored works
Business process management capabilities
Marry your customers! : customer experience management in telecommunications
You think you are doing well? : become a winner with customer-centric process leadership
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Works about Ohtonen, Janne
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