Holmlund, Maria

name

• Holmlund, Maria

Authored works

• A theoretical framework of perceived quality in business relationships
• Critical incidents in business relationships
• Kundupplevd tjänstekvalitet vid etablering i industriella nätverk
• Perceived quality in business relationships
• Perception configurations in business relationships
• Produktivitetsstyrning i tjänsteföretag
• Quality-based service as an establishing strategy in business networks

Works contributed to

• Customer needing : conceptualising industrial service from a customer perspective
• Customer relationship dissolution : what do we know and what do we need to know?

Works about Holmlund, Maria