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Yhteyskeskuskäsikirja
URI:
http://urn.fi/URN:NBN:fi:bib:me:W01153671800
about
call centres
counselling
customer service
customer work
customers
information technology
support services
telephone services
author
Roos, Aale
contributor
Help Desk Institute Nordic
Systä, Pekka
inLanguage
fi
isPartOf
Fennica
name
Yhteyskeskuskäsikirja
P60049
<http://rdaregistry.info/termList/RDAContentType/1020>
Instances
2001 : Help Desk Institute Nordic
View this in Finna
Yhteyskeskuskäsikirja
URI:
http://urn.fi/URN:NBN:fi:bib:me:I01153671800
datePublished
2001
description
Kannessa myös: Call center, contact center, help desk ; perustaminen, kehittäminen, työskentely.
kuvitettu
identifier
propertyID:
FI-FENNI
value:
692226
propertyID:
FI-MELINDA
value:
000257492
propertyID:
FI-MELINDA
value:
006200480
propertyID:
FI-MELINDA
value:
006214847
propertyID:
FI-MELINDA
value:
011515207
propertyID:
FI-MELINDA
value:
011536718
propertyID:
skl
value:
fx692226
isbn
9529138474
isPartOf
Fennica
name
Yhteyskeskuskäsikirja
numberOfPages
188 s.
P60048
<http://rdaregistry.info/termList/RDACarrierType/1049>
P60050
<http://rdaregistry.info/termList/RDAMediaType/1007>
publication
location:
Helsinki
organizer:
Help Desk Institute Nordic
publisher
Help Desk Institute Nordic
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