Quality and customer satisfaction perspective in organisations by gap and total quality improvement methods

URI: http://urn.fi/URN:NBN:fi:bib:me:W00588812600
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  • Quality and customer satisfaction perspective in organisations by gap and total quality improvement methods
P60049

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Quality and customer satisfaction perspective in organisations by gap and total quality improvement methods

URI: http://urn.fi/URN:NBN:fi:bib:me:I00588812601
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  • Quality and customer satisfaction perspective in organisations by gap and total quality improvement methods
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Quality and customer satisfaction perspective in organisations by gap and total quality improvement methods

URI: http://urn.fi/URN:NBN:fi:bib:me:I00588812600
datePublished
  • 2011
description
  • kuvitettu
identifier
  • propertyID: FI-FENNI value: 963431
  • propertyID: FI-MELINDA value: 005888126
  • propertyID: skl value: fx963431
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  • 9789524763370
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  • Quality and customer satisfaction perspective in organisations by gap and total quality improvement methods
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  • XII, 191 s.
P60048
P60050
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  • location: Vaasa organizer: Vaasan korkeakoulu Vaasan yliopisto
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