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Understanding customer loyalty and disloyalty : the effect of loyalty-supporting and -repressing factors
URI:
http://urn.fi/URN:NBN:fi:bib:me:W00030815900
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asiakaspalvelu
asiakassuhde
asiakastyytyväisyys
asiakasuskollisuus
pankit
pankkipalvelut
suhdemarkkinointi
author
Nordman, Christina
inLanguage
en
isPartOf
Fennica
name
Understanding customer loyalty and disloyalty : the effect of loyalty-supporting and -repressing factors
P60049
<http://rdaregistry.info/termList/RDAContentType/1020>
Instances
-
2004 : Svenska handelshögskolan
Understanding customer loyalty and disloyalty : the effect of loyalty-supporting and -repressing factors
URI:
http://urn.fi/URN:NBN:fi:bib:me:I00030815901
description
Julkaistu myös verkkoaineistona
isPartOf
Economics and society : publications of the Hanken School of Economics
Fennica
name
Understanding customer loyalty and disloyalty : the effect of loyalty-supporting and -repressing factors
View this in Finna
Understanding customer loyalty and disloyalty : the effect of loyalty-supporting and -repressing factors
URI:
http://urn.fi/URN:NBN:fi:bib:me:I00030815900
datePublished
2004
description
kuvitettu
identifier
propertyID:
FI-FENNI
value:
764879
propertyID:
FI-MELINDA
value:
000308159
propertyID:
skl
value:
fx764879
isbn
9515558190
9515558204
isPartOf
Economics and society : publications of the Hanken School of Economics
Fennica
name
Understanding customer loyalty and disloyalty : the effect of loyalty-supporting and -repressing factors
numberOfPages
VIII, 228, [5] sivu
P60048
<http://rdaregistry.info/termList/RDACarrierType/1049>
P60050
<http://rdaregistry.info/termList/RDAMediaType/1007>
publication
location:
Helsingfors
organizer:
Svenska handelshögskolan
publisher
Svenska handelshögskolan
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