Nimiösivulla myös: Helsinki University of Technology, Department of Computer Science and Engineering.
Sisältää artikkelit: User involvement : a review of the benefits and challenges / Sari Kujala. Studying users for developing usable and useful products / Sari Kujala and Martti Mäntylä. How effective are user studies? / Sari Kujala and Martti Mäntylä. Bridging the gap between user needs and user requirements / Sari Kujala, Marjo Kauppinen, Sanna Rekola. Introducing user needs gathering to product development : increasing innovation and customer satisfaction / Sari Kujala, Marjo Kauppinen & Sanna Rekola.
Väitöskirjan tiivistelmäosa. - Nimiösivulla myös: Helsinki University of Technology, Department of Computer Science and Engineering
