Customer satisfaction and loyalty in after sales service : modes of care in telecommunications systems delivery

Customer satisfaction and loyalty in after sales service : modes of care in telecommunications systems delivery

datePublished

• 2002

description

• kuvitettu

identifier

• propertyID: FI-FENNI value: 706735
• propertyID: FI-MELINDA value: 000247457
• propertyID: skl value: fx706735

isbn

• 9512259826

isPartOf

• Fennica
• Report / University of Technology, Industrial Management and Work and Organizational Psychology

name

• Customer satisfaction and loyalty in after sales service : modes of care in telecommunications systems delivery

numberOfPages

• VIII, 211, [2] sivu

P60048

• <http://rdaregistry.info/termList/RDACarrierType/1049>

P60050

• <http://rdaregistry.info/termList/RDAMediaType/1007>

publication

• location: Espoo organizer: Teknillinen korkeakoulu

publisher

• Teknillinen korkeakoulu