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Search works, persons, organizations and subjects:
Kuokkanen, Juhani
URI:
http://urn.fi/URN:NBN:fi:au:pn:000092357
name
Kuokkanen, Juhani
Authored works
A link between consumer dis/satisfaction and postpurchase word-of-mouth intentions : an experimental study
Hotel customer dis/satisfaction and word-of-mouth intentions : a field survey
Works contributed to
Works about Kuokkanen, Juhani
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